Rant

I don't know if I can describe how angry I am right now. I think I need to talk about this without mentioning names so that I don't offend anyone.

There's a credit card that I've been trying to cancel since this summer. Essentially I've been unhappy with the card since I got it, and I finally got fed up enough to cancel it. Or so I thought.

Essentially I've been sitting with a -0.55 balance on the card since August. I should have contacted them to clear that up, but, I'd still be in the pickle I'm in even if I had gotten them to write off the balance due to me.

You see, a magazine I won't mention has charged money against this card recently. From what the customer service people at this card tell me, I cannot close the card to transactions. The card needs to stay open for two months with no balance and no transactions before they can close it.

Since I can't close the card to transactions, someone can charge against it. It's great when a charge you didn't authorize or ask for shows up on the card. I don't know what this charge is from this magazine. It's a magazine I like a lot, but I'm dropping my subscription. Whatever this charge is, it's not something I've authorized since it's against a card I have not had in my possession since August.

I suppose there is the off chance that somewhere in the past I set up some sort of charge to go against my card. That doesn't sound like me. Plus, the price is the cost of one year's subscription. I never subscribe for one year when I have the option for more.

I need to talk to customer service tomorrow. Something I am loathe to do. I am not a nice person for customer service to deal with. I will preface my phone call with (after I interrupt them before I give out too much of my own information and I get the name of the person I'm with which I'm speaking):

I apologize in advance for being rude to you. I know that you are not personally responsible for why I am calling. Nothing I say is a personal attack on you, even though it may sound that way. I suggest you get a manager ready, because I will have to talk to them at some point. I will most likely be the worst call you have today.

I'm mad enough that I want to get in my car and drive to the offices of the magazine and then the credit card company to take care of this in person. When I tried to close my Bank of America account, it took driving to a branch (the closest is more than two hours away) and sitting down with a manager, looking him in the eye, and saying "I don't care what it takes, I want my account closed today."

The magazine will be simple. I may even decide to keep my subscription and get things moved to the proper credit card. The charge as it stands needs to be reversed. And I don't care who I need to talk to in order to get that done.

The credit card. That will be more difficult. I am not getting off the phone with them until my card I am confident that my card will be canceled. I want them to close the card to future transactions. I don't give a fuck who I need to talk to so that gets done. I understand I will have for the magazine charge to be removed from my account.

I know this post doesn't sound very angry. Trust me, you don't want to be my customer service person. I've made people cry in the past.